GCC Hiring Playbook

    The Complete Guide to Building Your GCC in India

    From choosing a city to scaling past 500 people — the hiring side of launching and growing a Global Capability Centre in India.

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    GCC Setup & Hiring Timeline

    From zero to operational in 9-15 months

    1
    1-2 months

    Phase 1: Planning & Strategy

    • Define GCC scope and objectives
    • Location assessment (Bangalore, Hyderabad, Pune)
    • Regulatory and compliance framework
    • Budget and headcount planning
    • Real estate requirements
    2
    2-3 months

    Phase 2: Entity Setup

    • Legal entity registration
    • Tax registrations (GST, PAN, TAN)
    • Bank account setup
    • Office space acquisition
    • IT infrastructure planning
    3
    2-4 months

    Phase 3: Leadership Hiring

    • India Site Lead / MD hiring
    • Functional heads recruitment
    • HR & Admin leadership
    • Finance & Compliance heads
    • Technology leadership (if applicable)
    4
    3-6 months

    Phase 4: Team Building

    • Core team recruitment (50-100 hires)
    • Campus hiring partnerships
    • Employee value proposition design
    • Onboarding & training programs
    • Scale to steady-state operations

    GCC Location Comparison

    Choosing the right city for your capability center

    Bangalore

    Advantages

    • Largest tech talent pool
    • Strong GCC ecosystem
    • Best for product/engineering

    Considerations

    • Highest attrition (18-22%)
    • Premium salaries
    Best for: Engineering, R&D, Product

    Hyderabad

    Advantages

    • Growing GCC hub
    • 15-20% cost savings vs Bangalore
    • Strong pharma/healthcare talent

    Considerations

    • Smaller senior talent pool
    • Limited startup ecosystem
    Best for: Analytics, Pharma, Finance

    Pune

    Advantages

    • 20-25% cost savings
    • Strong engineering colleges
    • Lower attrition

    Considerations

    • Smaller overall talent pool
    • Less GCC density
    Best for: Engineering, Manufacturing, Finance

    Planning Your GCC? Let's Talk.

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    Custom salary benchmarking
    Leadership candidate mapping
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    Frequently Asked Questions

    A GCC (formerly called a captive centre) is an offshore unit established by a multinational company to perform business functions like engineering, R&D, shared services, or analytics in a cost-effective location. India has 1,600+ GCCs employing over 1.7 million professionals (NASSCOM 2025).

    A typical GCC setup takes 6–12 months from planning to full operations. Phase 1 (planning/strategy) takes 1–2 months, Phase 2 (entity setup/infrastructure) takes 2–3 months, and Phase 3 (hiring/ramp-up) takes 3–6 months.

    Top GCC locations: Hyderabad (400+ GCCs, lowest costs), Bangalore (500+ GCCs, deepest tech talent), Pune (300+ GCCs, engineering strength), and Chennai (250+ GCCs, manufacturing + IT). WSNE recruits for GCCs across all four cities.

    Initial setup costs range from $500K–$2M depending on size and location. Ongoing cost savings are typically 40–60% compared to onshore operations. India offers the best cost-to-talent ratio for technology, analytics, and engineering functions.

    Ready to Build Your India GCC?

    From first hire to 500+ teams, WSNE has partnered with 50+ GCCs to build world-class teams in India.

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