BPO & Operations Jobs

Level: 9-Team Lead/Consultant | Market: RDE | Tier: Premium+ | Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. 10 positions open.

Level: 8-Associate Manager | Market: Enterprise Platforms | Tier: Premium+ | Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. 4 positions open.

Level: 8-Associate Manager | Market: Infrastructure-Engineering | Tier: Premium | Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.

Level: 9-Team Lead/Consultant | Market: Infrastructure-Engineering | Tier: Premium | Project Role : Infra Tech Support Practitioner Project Role Description : Provide L1–L2 technical support for infrastructure, systems, and applications in production and development environments, both remotely and onsite, following defined operating models and processes. Act as the primary interface with users/clients to accurately diagnose issues and deliver effective resolutions across infrastru

Level: 10-Senior Analyst | Market: Quantum Crew | Tier: Core | Project Role : Forward Deployed Engineer Project Role Description : Organize the deployment of AI workflows and architectures across diverse AI and technology platforms. Facilitate solution design across enterprise technology stack to integrate into the ecosystem of AI models and multi provider platforms. Must have skills : ServiceNow IT Operations Management (ITOM) Good to have skills : NA Minimu 15 positions open.

Level: 8-Associate Manager | Market: Cloud First | Tier: Core | Project Role : Custom Software Engineering Lead Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives. 4 positions open.

Level: 8-Associate Manager | Market: Infrastructure-Engineering | Tier: Core | Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. 7 positions open.

Level: 9-Team Lead/Consultant | Market: Infrastructure-Engineering | Tier: Core | Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.

Level: 10-Senior Analyst | Market: Infrastructure-Engineering | Tier: Premium | Project Role : Infra Tech Support Practitioner Project Role Description : Provide L1–L2 technical support for infrastructure, systems, and applications in production and development environments, both remotely and onsite, following defined operating models and processes. Act as the primary interface with users/clients to accurately diagnose issues and deliver effective resolutions across infrastru

Level: 8-Associate Manager | Market: Infrastructure-Engineering | Tier: Core | Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. 6 positions open.

Level: 8-Associate Manager | Market: Cloud First | Tier: Core | Project Role : Custom Software Engineering Lead Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives. 41 positions open.

Level: 8-Associate Manager | Market: Enterprise Platforms | Tier: Premium+ | Project Role : Business Architect Project Role Description : Identify opportunities to deliver tangible business value by assessing the current state, capturing high-level requirements, and defining business solutions. Translate business needs into technology-enabled solutions and operating models. Support transformation by developing business cases and guiding implementation of key initiatives.

Level: 10-Senior Analyst | Market: RDE | Tier: Premium+ | Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. 10 positions open.

Level: 9-Team Lead/Consultant | Market: Quantum Crew | Tier: Core | Project Role : Custom Software Engineer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Workday Peakon Employee Voice Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 year full time education is required and Mandatory experience in the primary skill is re

Level: 9-Team Lead/Consultant | Market: Infrastructure-Engineering | Tier: Premium | Project Role : Infra Tech Support Practitioner Project Role Description : Provide L1–L2 technical support for infrastructure, systems, and applications in production and development environments, both remotely and onsite, following defined operating models and processes. Act as the primary interface with users/clients to accurately diagnose issues and deliver effective resolutions across infrastru

Level: 8-Associate Manager | Market: Enterprise Platforms | Tier: Premium+ | Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. 5 positions open.

Level: 8-Associate Manager | Market: Enterprise Platforms | Tier: Premium+ | Project Role : Business Architect Project Role Description : Identify opportunities to deliver tangible business value by assessing the current state, capturing high-level requirements, and defining business solutions. Translate business needs into technology-enabled solutions and operating models. Support transformation by developing business cases and guiding implementation of key initiatives. 4 positions open.

Level: 11-Analyst | Market: Infrastructure-Engineering | Tier: Core | Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time e 8 positions open.

Level: 9-Team Lead/Consultant | Market: Enterprise Platforms | Tier: Core | Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Must have skills : Workday Peakon Employee Voice Good to have skills : NA Minimum 5 year(s) of experi 2 positions open.

Level: 10-Senior Analyst | Market: Quantum Crew | Tier: Core | Project Role : Forward Deployed Engineer Project Role Description : Organize the deployment of AI workflows and architectures across diverse AI and technology platforms. Facilitate solution design across enterprise technology stack to integrate into the ecosystem of AI models and multi provider platforms. Must have skills : ServiceNow IT Operations Management (ITOM) Good to have skills : NA Minimu 22 positions open.

Level: 9-Team Lead/Consultant | Market: Infrastructure-Engineering | Tier: Core | Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. 3 positions open.

Level: 10-Senior Analyst | Market: Infrastructure-Engineering | Tier: Premium | Project Role : Infra Tech Support Practitioner Project Role Description : Provide L1–L2 technical support for infrastructure, systems, and applications in production and development environments, both remotely and onsite, following defined operating models and processes. Act as the primary interface with users/clients to accurately diagnose issues and deliver effective resolutions across infrastru 3 positions open.

Level: 9-Team Lead/Consultant | Market: Cloud First | Tier: Core | Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.

Level: 9-Team Lead/Consultant | Market: Cloud First | Tier: Core | Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.

Dummy Voice in Mumbai. Function: Voice. Shift: day. Apply through WSNE Consulting to be represented to the hiring client.